Privacy Policy
Who we are
Last updated: September 2026
Olive Branch Home & Wellbeing respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or use our services.
Who we are
Olive Branch Home & Wellbeing is based in Bouro, Amares, Northern Portugal.
For the purposes of data protection legislation, Olive Branch Home & Wellbeing is responsible for the personal information collected through this website and our services.
If you have any questions about how your information is handled, please contact us using the contact details provided on our website.
Information we may collect
When you contact Olive Branch Home & Wellbeing or request information about our services, we may collect information such as:
- Your name
- Email address
- Telephone number
- Property address, where relevant to the service requested
- Information you provide in an enquiry or message
- Other information necessary to respond to your enquiry or provide our services
We only collect information that is relevant to the purpose for which you provide it.
How we use your information
We may use your information to:
- Respond to enquiries and requests
- Provide information about our services
- Arrange and manage services you have requested
- Communicate with you about an existing service or enquiry
- Maintain appropriate business and financial records
- Meet legal and regulatory requirements
- Protect the security and proper operation of our website and services
We will not use your personal information for unrelated purposes without a lawful basis for doing so.
How we protect your information
We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.
However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.
Media
Media
Images and other media published on this website may contain embedded technical information, such as image metadata. Where relevant, we take reasonable steps to avoid publishing unnecessary personal or location information within media files.
Embedded content from other websites
Embedded content from other websites
Some pages on this website may include embedded content from other websites, such as videos, maps, images or social media content. Embedded content may behave in the same way as if you had visited the external website directly.These third-party services may collect information about your visit, use cookies or similar technologies, and monitor your interaction with the embedded content. This may apply particularly where you are logged into an account with the relevant third-party service.
We do not control the privacy practices of these external services and recommend reviewing their privacy policies.
Sharing your information
We do not sell or rent your personal information.
We may share information with trusted service providers where this is necessary to operate our website, communicate with you, provide a service or meet legal obligations.
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection arrangements are in place.
Cookies
Our website may use cookies and similar technologies to ensure that the website functions correctly, remember certain preferences and, where applicable, understand how visitors use the website.
Some cookies may be provided by third-party services used on the website.
You can control or restrict cookies through your browser settings. Where applicable, you will also be given choices through our website’s cookie settings.
Links to other websites
Our website may contain links to other websites, including useful local, business and service providers.
Once you leave the Olive Branch Home & Wellbeing website, the privacy practices of the external website will apply. We recommend checking the privacy policy of any external website you visit.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to provide a service, maintain business records or comply with legal obligations.
The appropriate retention period may vary depending on the type of information and the reason it was collected.
Your data protection rights
Under applicable data protection legislation, you may have rights including:
- The right to access your personal information
- The right to request correction of inaccurate information
- The right to request deletion of your information where applicable
- The right to request restriction of processing in certain circumstances
- The right to object to certain processing
- The right to data portability where applicable
- The right to withdraw consent where processing is based on consent
These rights are subject to certain legal conditions and exceptions. The Portuguese data protection authority, CNPD, confirms that data-subject rights should be exercised through the organisation responsible for the processing.
If you wish to exercise your rights, please contact Olive Branch Home & Wellbeing using the contact details on our website.
You also have the right to make a complaint to the Portuguese data protection authority:
Comissão Nacional de Proteção de Dados (CNPD)
Av. D. Carlos I, 134, 1.º
1200-651 Lisboa
Portugal
Website: https://www.cnpd.pt/
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.
The date at the top of this page shows when the policy was last updated.
Contact
If you have any questions about this Privacy Policy or how Olive Branch Home & Wellbeing handles personal information, please contact us through the contact details provided on our website. If you have any questions about this Privacy Policy or how Olive Branch Home & Wellbeing handles personal information, please contact us.
Olive Branch Home & Wellbeing
Bouro, Amares
Northern Portugal